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Black Sky

Shipping & Returns

SHIPPING POLICY

All parcels are sent via Australia Post. Processing times are 1-3 business days on our end, which is completed as soon as you order. Then the estimated shipping durations are as followed:

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Domestic / shipping within Australia deliveries: 1-3 business days

International deliveries: approximately 5-14 business days

Express international: approximately 2-4 business days

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Important Notes

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Import Duty:

We cannot be held responsible for any import taxes and duties levied by your local customs authority. 

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Delays:

We cannot be held responsible for any delays caused by Australia Post, your local postal system or customs clearances. 

RETURN & EXCHANGE POLICY

You should always be happy with your Creature Skin and to ensure this, we offer free returns within 30 days of purchasing. We offer refunds if your Creature Skin is faulty in anyway, however do not offer returns for change of mind or if the incorrect size was ordered. If you do change your mind, or need a different size, you will be offered an item exchange / store credit to purchase your new Creature Skin or spend on an additional product. 

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  • All Creature Skins must be in their original, unworn condition with the tag still attached.

  • We must receive the item/s back before we can offer a refund, exchange or store credit. Please post all items via registered post and retain the tracking for yourself and to provide to us.

 

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